General Info & FAQs
Answers to common questions you might have.
Cognism Data
See all articlesWhy Was a Contact Removed?
You may notice that a contact you previously viewed is no longer available in Cognism.This article explains why a con...
How to Report Incorrect Data
If you identify incorrect contact information in Cognism, you can report it directly from the Cognism Chrome Extensio...
Understanding Company Coverage
Cognism provides company data for organisations across a wide range of industries and countries. The information avai...
Understanding Contact Coverage
Cognism provides global business contact data across a wide range of industries and regions. However, the number of a...
How are Email Addresses Verified
Cognism provides verified business email addresses where available to help you connect with prospects more effectivel...
How Are Mobile Phone Numbers Verified?
Cognism uses a combination of trusted data sources, proprietary technology, and verification processes to provide hig...
FAQs
See all articlesWhy Can't I Find a Company?
If you cannot find a company in Cognism, there are several possible reasons.This article explains why a company may n...
Can I Request a Contact or Company to Be Added?
If you cannot find a specific contact or company in Cognism, you may wonder whether it can be added to the database.T...
Why Is a Contact's Job Title Different?
You may notice that a contact's job title in Cognism differs from what is displayed on LinkedIn, a company website, o...
Why Am I Seeing Duplicate Contacts?
You may occasionally see what appears to be duplicate contact records in Cognism. In most cases, these are not true d...
Why Can't I See All Features?
The features available in Cognism depend on your organisation's subscription, user permissions, and enabled products....
Can Multiple Users Share the Same Cognism Account?
No. Each Cognism user must have their own individual account.Sharing login credentials between multiple users is not ...